Support & Help Center
Find answers to common questions or get in touch with our support team for personalized assistance.
Technical Support
Get help with technical issues, API integration, and platform-specific questions.
Account Management
Questions about your account, billing, or service plan? We're here to help.
Optimization Help
Need assistance improving your conversion rates or product visibility?
General Inquiries
Any other questions about our service or ChatGPT integration.
Frequently Asked Questions
How long does the integration process take?
The timeline varies based on your store size and complexity. Typically, our custom integrations take 2-4 weeks from initial consultation to launch. This includes consultation, development, testing, and optimization phases.
What e-commerce platforms do you support?
We work with all major e-commerce platforms including Shopify, WooCommerce, Magento, BigCommerce, and custom-built solutions. Our team builds custom integrations tailored to your specific platform and requirements.
How is pricing determined?
Pricing is customized based on your specific needs, including store size, number of products, complexity of integration, and ongoing support requirements. We provide a detailed proposal after our initial consultation.
Will I maintain control over my customer data?
Absolutely. You maintain complete ownership and control of all customer data, transactions, and relationships. We simply facilitate the connection between ChatGPT and your existing e-commerce infrastructure.
What kind of ongoing support do you provide?
We provide 24/7 monitoring, regular performance optimization, dedicated account management, and technical support. Our team continuously works to improve your integration's performance and address any issues that arise.
Can I see examples of successful integrations?
Yes! We have numerous successful integrations across various e-commerce platforms. Contact us to discuss specific examples relevant to your industry and business size.
What happens if ChatGPT updates or changes?
Our team monitors all ChatGPT updates and proactively adjusts your integration to ensure continued optimal performance. This ongoing maintenance is included in our service.
Do you offer a trial or pilot program?
We can discuss pilot programs during your consultation. Each integration is custom-built, so we'll work with you to find the best approach for testing and validating the solution for your business.
Still Have Questions?
Our team is ready to help. Schedule a consultation to discuss your specific needs and get personalized answers.
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